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FAQ

Will there be fees for connecting to GRAChIE?

Yes there is a fee for connecting to GRAChIE. There may also be a fee from your EMR provider and those fees can vary from EMR to EMR.

How long does it take to get connected to GRAChIE?

This can vary from EMR vendor to EMR vendor. On average it will take 6-8 weeks to connect to an EMR.

What Kind of information is available through GRAChIE?

A wide range of patient information is available through the GRAChIE interface including:

  • Diagnoses
  • Vitals
  • History & Physicals
  • Discharge Summaries
  • Medications
  • Allergies
  • Immunizations
  • Encounters
  • Labs
  • Provider Reports
  • Procedures
  • Anatomic Pathology & Microbiology
  • Recommendations

The information available for GRAChIE may vary slightly based on the EMR system and how patient health information is presented. GRAChIE makes every effort to provide consistency with how member information is shared and presented through GRAChIE.

Will GRACHIE connect to my EMR?

GRAChIE can connect to most any CCHIT certified EMR systems. To date we have connected with over 30 different EMR systems.

Will GRAChIE help my organization meet Meaningful Use goals?

Yes, by utilizing GRAChIE health information exchange as well as a HIPAA compliant email tool both Meaningful Use levels 1 and 2 will be met. GRAChIE is committed to maintaining and implementing future enhancements to continue to meet future Meaningful Use requirements.

How is health information in GRAChIE protected?

Patient health information is protected in a number of ways.

  • First of all the only people who can access GRAChIE are licensed Health Care providers. This includes licensed Physicians, Physician assistants, Nurses, Therapists, Paramedics, and EMTs.

  • GRAChIE is only available through an embedded connection directly into in EMR System.
  • Technical structures are put into place around each members connection to GRAChIE to ensure the highest level of security around the implementation as well as access to any patient health information.

GRAChIE's Privacy & Security policies are available through our web site. Contact Us to request more information.

How long will it take for information to appear in GRAChIE?

Most EMR connections make information available nearly instantly or with up to a 10 minute delay.

What kind of support resources is available for GRAChIE?

Both self-help resources are available as well as remote meetings for training and support through WebEx or GotoMeeting as well as in person training sessions as needed.