The Georgia Regional Academic Community Health Information Exchange (GRAChIE) serves healthcare organizations and providers across Georgia seamlessly bringing health information from one healthcare professional to another. GRAChIE provides health information in a secure, electronic format allowing healthcare professionals to appropriately access and securely share a patient’s health information electronically through EHR system.
Tara Broxton Cramer
Tara Broxton Cramer has been the Executive Director of the Georgia Regional Academic Community Health Information Exchange (GRAChIE) since November 2011. She was previously Executive Director of the East Georgia Health Cooperative, a rural health network.
Cramer sits on the User Group Committee of the Georgia Health Information Network, and is a member of both the Technology Committee and the Pediatric Asthma Committee for the Pediatric Healthcare Improvement Coalition. She is a former Secretary of the Board for the National Cooperative of Health Networks and co-chaired its 2011 annual conference. She received the organization’s New and Emerging Leader Award in 2009.
Gloria Evans joined GRAChIE in May 2012 as Database Specialist. Previously, she worked at Washington County Regional Medical Center (WCRMC) where she served as Administrative Assistant in the Quality Management Department. During her 12 years at WCRMC, she assisted with Core Measure compliance, Joint Commission Accreditation, Workers Compensation, and Risk Management. Gloria’s responsibilities at GRAChIE includes management of the Master Patient Index and Database Management.
GRAChIE welcomed Shanna Grant to the team in August 2015 as a MPI Technician for the network. Shanna’s primary responsibilities include daily patient identity reconciliation and connectivity monitoring. She also compiles reporting data and processes provider access requests from GRAChIE member organizations.
Joanna Pardee-Walkingstick became a full-time member of the GRAChIE team in November 2016 as an Integration Specialist. Joanna serves as the onboarding project manager for new member connections. She also works closely with long standing GRAChIE members upgrading existing connections to leverage the latest exchange standards and meet elevated provider expectations. Joanna leads network upgrade implementations and enhancements by following GRAChIE member feedback and leadership guidance paired with emerging technologies and functionality.
Joanna’s experience in health information exchange operations spans back to 2006 as a specialist in healthcare IT project management for maintaining and expanding network operations. She has managed network connections with eHealth Exchange participants, IHS and tribal healthcare systems, multi-state healthcare systems, specialist and primary care practices, rural hospitals, and ACOs (Accountable Care Organizations) utilizing +30 unique EMR vendors.
Omer Awan leads Navicent Health's efforts to leverage information and technology to support and advance the organizxation as Chief Information Officer (CIO), with over 20 years of IT leadership experience in the healthcare industry.
Omer joined Navicent in October 2016 from Eastern Maine Healthcare Systems where he held the position of Vice President and Senior Regional CIO. Prior to this, Omer server as the Associate Vice President, Information Systems at Memorial Hermaan Health System in Houston, Texas and before that, held multiple leadership positions within Cerner Corporation in Kansas City.
Omer has undergraduate degress in accounting and computer science, is a project management professional (PMP), and has a master's degree in Business Administration. Additionally, he completed post graduate work at MIT and Harvard to earn certificates in Strategy/Innovation and Healthcare IT. Omer is also a Certified Healthcare CIO (CHCIO) through College of Healthcare Information Management Executives (CHIME). In 2014, Omer was honored by the CIO Magazine/CIO Executive Council and presented with the 2014 CIO Ones to Watch™ award.
Rhonda S. Perry
Rhonda S. Perry began work at the Medical Center of Central Georgia as Director of Internal Audit in April of 1988. In October of 1989, Ms. Perry assumed the responsibilities for the supervision of Accounting, Cost and Budget, Reimbursement, Financial Systems accountant, and Internal Audit at the Medical Center of Central Georgia as a Director and Assistant Vice President over those areas. Ms. Perry then became Vice President over those same areas as a result of corporate restructure, which became effective October 1, 1995. In January of 1997, Ms. Perry’s duties were refocused to supervision and support of all corporate finance activity for Central Georgia Health System. In January of 2000, Ms. Perry became Vice President/Chief Financial Officer for the Medical Center of Central Georgia and Central Georgia Health System. Ms. Perry has served as Senior Vice President/Chief Financial Officer and is currently Executive Vice President/Chief Financial Officer.
Prior to joining the Medical Center, Ms. Perry had six years audit experience auditing hospitals and nursing homes. She received her Bachelor of Science Degree in Accounting in 1981 from Valdosta State College and became a Certified Public Accountant in 1986. Ms. Perry is a member of the American Institute of Certified Public Accountants, Georgia Society of Certified Public Accountants, Association of Healthcare Internal Auditors, and Healthcare Financial Management Association (HFMA). She currently serves as co-chair of the Department of Community Health Hospital Advisory Committee. She serves on the VHA PCIP Advisory Board (Chair), Central Georgia Senior Health, Central Georgia MRI, Central Georgia P.E.T., Middle Georgia State College, New Town Macon and Partners Cooperative, Inc. She serves on the Finance Committee and Board for the Tattnall Square Academy and is a member of Northway Church. Rhonda has been married to Wayne Perry almost thirty years and they have twin girls, Ashby and Sarah, who are registered nurses.
Charles W. Carroll
Charles W. Carroll, Central Georgia Health Network CEO, has more than 30 years’ experience in Public, Private and government contracted health insurance, hospital administration and managed care contracting industry at the “C” suite level, including an extensive background working as a Senior Vice President for IDN Managed and Value based contracting for both hospital and providers. Additionally, as an Insurance CEO and COO Charles has a respected relationship with Provider groups and collaborated on the strategic formulation of TPA, Call Center, EHR Clinical Care Gap identification and meaningful use grants compliance under ACA (HCA, Molina and Driscoll Health Plans).
Charles was more recently Vice President for the Optum Network Optimization, Population Health and Clinical Integration team. He has served as Interim Leadership Consultant for 2 west coast health plans, working as lead executive for 2 startup strategic network launches for Private Exchange, Commercial, Medicaid expansion and Medicare Advantage product offerings. The scope of his tactical implementations includes network contracting for Behavioral, Ancillary, Dental and Vision in the new world of risk focused and quality reimbursed divisions of financial responsibility.
He has evolved his knowledge base in the field of Physician Practice health technology sales and marketing, effectively collaborating with physicians to deploy medical home efficiencies in data collection and analysis. Chuck has experience in implementing large scale health information exchange networks in a medical home, Accountable Care (ACO) environment and project managing ambulatory system conversions for distributed technologies in; care management, TPA claims and performance based electronic medical records for practice managers.
Charles has worked with both Children’s and national for-profit, nonprofit and multinational insurance and hospital organizations including procuring both federal and private foundation grants to improve specific disease state modalities in culturally diverse populations. As a consultant, he is expert in health delivery system organizational change management, P&L turnaround and Business Development.
Charles has a BA degree in Business Communication from Biola University and a Masters in Human Resources and Organizational Development from the University of San Francisco. Charles has served on various Boards and is an active member of the Health Care Financial Management Association (HFMA), Health Information Management Society (HIMSS) and participated with the policy institute of America’s Health Insurance Plans (AHIP).
Charles served on the International Board of Micro Ensure, U.K. a subsidiary of Opportunity International, working with the Gates Foundation advising at the governance level of Micro Ensure on bringing compassionate, quality health insurance and outcomes, sustainability and technology together for the developing worlds underserved.
Charles is married; 32 years to Tami Castro Carroll, interior designer and has 3 artistically gifted adult children Ryan, Aubrey and Anna.
Keith McNeice serves as the Chief Information Officer at Memorial Health. He is currently responsible for all Information Technology and Telecommunications infrastructure strategic planning, implementation, and operations spanning the 35 county service area across southeastern Georgia and southern South Carolina. Keith possesses +30 years of intensive experience in healthcare information services and management with a unique background in funding, establishing, and maintaining health information exchanges (HIEs).
Keith’s previous experience related to HIEs includes the development, growth and governance of Carolinas HealthCare CareConnect; a sustainable multi-state regional HIE with 26 hospitals, over 500 physician offices and network to network connections via the eHealth Exchange and Carequality national initiatives. His efforts as co-chair for the application development, submission and presentation with Community Care of Southern Piedmont, resulted in the Southern Piedmont selection as an ONC Beacon Community and awarded over $17 million in grant funding. Keith followed through as Chair of the Beacon Steering Committee for the first 2 years of the grant.
Charles Enicks, an information technology professional with more than 35 years of experience, is the Vice President and Chief Information Officer for the Georgia Regents University and Health System enterprise in Augusta, Georgia.
“Enicks has demonstrated leadership in the academic health center environment. His experiences have given him a deep understanding of the complex environments academic health centers often face, marrying equal missions of research, education and clinical care,” said David S. Hefner, Executive Vice President of Clinical Affairs at Georgia Regents University and CEO of Georgia Regents Medical Center. “I am confident that he will keep Georgia Regents in the forefront of information technology as we continue to transform this enterprise into a world-class institution.”
Before joining GRHS, he served as the enterprise-wide Chief Information Officer for the University of Mississippi Medical Center, transforming an underfunded IT division into a more-efficient and responsive team for the University’s five health-related schools, five hospitals, and a 550-member physician practice group. Enicks’ many achievements at UMC included implementing computer physician order entry for the health system; creating a research data warehouse for researchers to access relevant de-identified clinical information; and supporting the student management/financial system by making schedules, grades and financial information available to students and faculty through their smart phones.
His interests include the intersection of process and technology, and how to effectively meld the two to get extraordinary results, how to swim upstream in the operation’s environment to help manage effective use of technology solutions and how to use technology to improve the learning environment in healthcare and higher education.
Previously he served as Senior Vice President and Chief Information Officer at Children’s Hospital of Philadelphia; as a Senior Vice President at Healthlink Inc. in Houston, Tex.; Chief Information Officer for the University of Alabama at Birmingham Health System; and Chief Information Officer for Emory Healthcare in Atlanta.
Enicks earned a master’s degree in biomedical engineering from the University of Virginia in Charlottesville. He served on the board of directors of The College of Healthcare Information Management Executives and as an adjunct professor at the UAB School of Public Health as an information systems lecturer.
Phillip L. Coule, MD
Dr. Phillip Coule serves as the Vice-Chairman for Clinical and Business Operations in the Department of Emergency Medicine and Hospitalist Services at Georgia Regents University. Dr. Coule is a Professor of Emergency Medicine and is Board Certified in Emergency Medicine and the EMS subspecialty board. Dr. Coule obtained his Bachelor of Science in Biology from Augusta State University in 1992 and his M.D. from the Medical College of Georgia in 1996. He completed a transitional internship in Internal Medicine and then a residency in Emergency Medicine and joined the faculty in 2000. Dr. Coule completed his Physician Executive MBA at the University of Tennessee in 2012.
Dr. Coule serves in various positions within the health system including Medical Director of the Emergency Communications Center, Medical Director of both the AirLife Georgia 10 EMS Helicopter service and the Augusta Fire Department. Dr. Coule has served on various committees and task forces particularly making use of his expertise in emergency care and disaster preparedness. Dr. Coule was formerly the Director of the Center of Operational Medicine, leaving that position to assume the Vice-Chairman role.
Dr. Coule is recognized internationally as a leading expert on the topic of disaster preparedness and mass casualty triage. He serves as the Chairman of the National Disaster Life Support Foundation, a non-profit organization devoted to training emergency responders to better respond to disasters. Dr. Coule and colleagues created the National Disaster Life Support training programs that have become the gold standard for healthcare disaster preparedness training. He has authored numerous publications in the area of pre-hospital emergency care. Dr. Coule also has an interest in health information technology and previously served as the physician champion for health information integration at Georgia Regents Medical Center.
Dr. Coule’s focus has recently shifted to business operations and process improvement. In 2012 he completed his MBA at the University of Tennessee with a focus of Lean Six-Sigma Healthcare system improvement. Dr. Coule’s broad depth of experiences, education, training, understanding of business and medicine, and demonstrated talent as an innovative problem solver make him a unique asset.
Joseph A. Thornton, MS serves as the Vice President of Ambulatory Care Services at Georgia Regents Medical Center. Prior to this position, he served as Assistant Vice President of Ambulatory Care Finance at MCG Health, Inc. where he was responsible for overseeing the budgetary and financial management of Ambulatory Care Services. In addition, Mr. Thornton was responsible for Ambulatory Patient Access Services which included management of the Call Center, Financial Quality Services, Desk Operations and Emergency Department Registration.
Mr. Thornton joined MCG Health, Inc. in 2001 as Director of Eye Care Services before assuming responsibilities as Administrative Director of Ambulatory Care Patient Access Services. Prior to that, he was an Administrative Manager for Dermatology, Audiology, and Ear, Nose and Throat for the Henry Ford Health System in Detroit.
He earned both a Master of Science degree in health systems and a Bachelor of Science degree in industrial engineering from the Georgia Institute of Technology, in Atlanta.